Privacy Policy
Last Updated: 12/9/24
At Cutting Edge Tree and Lawn d/b/a Cutting Edge Lawn Care (“we,” “us,” or “our”), we respect your privacy and are committed to protecting it through compliance with this policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit our website at https://cuttingedgetreeandlawn.com (“Website”), interact with our services, or opt-in to receive SMS/text communications, and our practices for collecting, using, maintaining, protecting, and disclosing that information.
- Scope of This Policy
This Privacy Policy applies to information we collect on this Website, through SMS/text message marketing campaigns, email communications, and other electronic messages between you and the Website, as well as any related online or offline offerings. This Policy does not apply to information collected by any third party, including through any application or content that may link to or be accessible from our Website. - Information We Collect and How We Collect
It We may collect the following types of information from or about users of our Website and our SMS/text messaging services:- Personal Information: This includes information that can directly identify you, such as your name, email address, mobile phone number, or other identifying details when you voluntarily provide it to us.
- Non-Personal Information: This includes information about your internet connection, the equipment you use to access our Website, and usage details (such as browser type, operating system, pages visited, and the date/time of visits).
- How We Use Your Information
We use the information we collect about you or that you provide to us, including Personal Information, to:- Provide and personalize our Website, SMS/text messaging services, and other offerings.
- Process and respond to your inquiries and requests.
- Send you transactional or administrative communications (such as order confirmations, billing notices, technical notices, updates, and security alerts).
- Send you SMS/text messages if you have provided your express written consent to receive such communications. These messages may include promotions, announcements, or other marketing content related to our services or products.
- Improve our Website and services based on user feedback and usage patterns.
- No Sharing of Mobile Information for Marketing by Third Parties
We do not share your mobile phone number or any other Personal Information collected through our SMS/text message campaigns with third parties or affiliates for their own marketing or promotional purposes. We understand the sensitivity of mobile data and strictly limit its use to the purposes described above. - Disclosure of Your Information We may disclose aggregated, non-personal information about our users without restriction. We may disclose Personal Information that we collect or you provide:
- To our subsidiaries, affiliates, and service providers who require such information to support our operations (e.g., processing customer service requests, managing SMS platforms, facilitating billing, or maintaining our Website).
- To comply with any court order, law, or legal process, including responding to a government or regulatory request.
- If we believe disclosure is necessary or appropriate to protect our rights, property, or safety, and that of our customers or others.
- Consent and Opt-In/Opt-Out Options
By providing your mobile phone number and expressly opting in to receive SMS/text messages from us, you consent to the terms of this Privacy Policy. You can opt out of receiving SMS/text messages at any time by following the unsubscribe instructions provided in those messages or by contacting us at cuttingedgelawnnola@gmail.com. Opting out will not affect previous actions we have taken based on your prior consent. - Data Security
We have implemented measures designed to secure your Personal Information from accidental loss and unauthorized access, use, alteration, and disclosure. While we strive to protect your Personal Information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee its absolute security. - Data Retention
We retain Personal Information only for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal, accounting, or reporting requirements. - Accessing and Correcting Your Information
You may request access to, correct, or delete the Personal Information we maintain about you by contacting us at cuttingedgelawnnola@gmail.com. We will make good faith efforts to process your request promptly, subject to any legal or contractual limitations. - Children's Privacy
Our Website and SMS/text message services are not intended for children under 13 years of age. We do not knowingly collect Personal Information from children under 13. If we learn we have collected or received Personal Information from a child under 13 without verification of parental consent, we will delete it. - Changes to Our Privacy Policy
We may update this Privacy Policy from time to time. Any changes we make will be posted on this page with a notice that the Privacy Policy has been updated. By continuing to use our Website and services after such changes are posted, you accept the revised policy. - How to Contact Us
If you have any questions or comments about this Privacy Policy or our privacy practices, please contact us at: Email: cuttingedgelawnnola@gmail.com